4.2.4.4 Organisation and control of the labour process Quiz: AQA Sociology, Unit 2

The 20 questions

1. In Marxist sociology, what term describes how work is organised and controlled during production?

   • Collective bargaining
   • Industrial tribunal
   • The labour process
   • Corporatisation

2. Which sociologist argued that an advanced division of labour creates organic solidarity?

   • Harry Braverman
   • Max Weber
   • Karl Marx
   • Émile Durkheim

3. Which management system breaks work down into simple, repetitive, timed tasks?

   • Human relations
   • Flexible specialisation
   • Scientific management
   • Responsible autonomy

4. Which term describes mass assembly-line production with standardised, repetitive tasks?

   • Post-Fordism
   • Fordism
   • Taylorism
   • Responsible autonomy

5. According to Harry Braverman, what is the main effect of capitalist management on workers?

   • Professionalisation
   • Upskilling
   • Worker empowerment
   • Deskilling

6. Which management strategy identified by Andrew Friedman grants workers discretion to secure their co-operation?

   • Technical control
   • Bureaucratic control
   • Responsible autonomy
   • Direct control

7. Which concept from Michael Burawoy explains how workplace games gain workers' co-operation?

   • Emotional labour
   • Alienation
   • Responsible autonomy
   • Manufacturing consent

8. Which concept, developed by Arlie Hochschild, describes managing feelings for a wage?

   • Deskilling
   • Alienation
   • Emotional labour
   • Manufacturing consent

9. Which system of control described by Richard Edwards relies on formal rules and hierarchy?

   • Bureaucratic control
   • Simple control
   • Responsible autonomy
   • Technical control

10. What model describes a business structured into a secure core workforce and a peripheral workforce?

    • The flexible firm
    • The Fordist factory
    • Scientific management
    • Bureaucratic control

11. In Marxist theory, what term describes workers' estrangement from the products and process of labour?

    • Exploitation
    • Anomie
    • Deskilling
    • Alienation

12. What type of work best characterizes the gig economy?

    • Short-term platform tasks
    • Standard salaried roles
    • Worker-owned shares
    • Permanent full-time jobs

13. According to Marxists, how do employers primarily use technology in the labour process?

    • To increase autonomy
    • To raise wages
    • To eliminate management
    • To deskill workers

14. What is measured in a time-and-motion study within scientific management?

    • Employee commute times
    • Customer visit counts
    • Task execution time
    • Worker job satisfaction

15. Which factor severely constrains worker autonomy in modern workplaces?

    • Flexible self-scheduling
    • Complete worker ownership
    • Performance targets
    • Unrestricted self-direction

16. According to Marxist sociology, workplace control systems primarily reflect which aspect of society?

    • Employer power relations
    • Universal consumer preference
    • Equal worker partnerships
    • Biological human needs

17. Automatic monitoring of call times and scripted screens in call centres illustrates which form of control?

    • Responsible autonomy
    • Bureaucratic control
    • Technical control
    • Simple control

18. What type of production is most closely associated with Fordism?

    • Mass standardised production
    • Individual craft production
    • Flexible niche production
    • Bespoke hand manufacture

19. Which term describes the electronic tracking of worker keystrokes, output, and pace?

    • Digital surveillance
    • Craft autonomy
    • Responsible autonomy
    • Human relations approach

20. Why does the capitalist division of labour lead to worker alienation according to Marx?

    • Total operational autonomy
    • Separation from products
    • Excessive high wages
    • Shared business ownership

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