Lesson 3.2.3

3.2.3 Understanding the role and importance of stakeholders Quiz: AQA Business, Unit 2

20 questions

Written by Revision Ninja · Last reviewed 11 October 2026

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Lesson 3.2.3, Understanding the role and importance of stakeholders: 20 multiple choice questions for the AQA Business (7132), Unit 2: Managers, leadership and decision making, written with Revision Ninja.

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The 20 questions

  1. Which stakeholder group is classified as internal to a business?

    • Local community
    • Employees
    • Customers
    • Suppliers

  2. In stakeholder mapping, how should stakeholders with high power and high interest be managed?

    • Minimal effort
    • Manage closely
    • Keep satisfied
    • Keep informed

  3. In stakeholder mapping, what does stakeholder power measure?

    • Total financial investment
    • Share capital owned
    • Level of concern
    • Ability to influence

  4. Which two stakeholder groups typically conflict over the allocation of business profits?

    • Directors and managers
    • Lenders and banks
    • Shareholders and employees
    • Customers and suppliers

  5. What process involves asking stakeholders for their opinions before making a key business decision?

    • Gathering their views
    • Delegating decision authority
    • Ignoring their input
    • Informing after decisions

  6. Which method is commonly used for direct internal communication with employees?

    • Annual reports
    • Supplier audits
    • Press releases
    • Staff meetings

  7. On a Mendelow stakeholder matrix, what does stakeholder interest measure?

    • Financial voting power
    • Concern about decisions
    • Ability to obstruct
    • Level of ownership

  8. Which stakeholder group has the legal power to block store expansions or developments?

    • Local council
    • Local residents
    • Unskilled workers
    • Floor staff

  9. According to stakeholder mapping, how should a business manage high interest, low power stakeholders?

    • Keep them informed
    • Keep them satisfied
    • Manage them closely
    • Monitor them passively

  10. A business makes profit of 1,000,000. Shareholders demand 400,000 as dividends and employees want 300,000 in extra wages. How much remains for reinvestment?

    • 700,000
    • 600,000
    • 100,000
    • 300,000

  11. A business asks employees for their views on a proposed change before it decides. This is an example of:

    • Consultation
    • Communication only
    • Redundancy planning
    • Delegation

  12. Which two stakeholders share a common interest in the long-term survival of a business?

    • Auditors and rivals
    • Competitors and taxmen
    • Rivals and regulators
    • Employees and shareholders

  13. What is the primary risk of ignoring a powerful, high-profile pressure group?

    • Higher Corporation Tax
    • Reputational damage
    • Reduced interest rates
    • Increased dividend payouts

  14. What is the primary financial objective for most company shareholders?

    • Prompt invoice payment
    • Safe working conditions
    • High dividend returns
    • Low product prices

  15. Which of the following is classified as an external stakeholder of a business?

    • Board director
    • Operations manager
    • Bank lender
    • Factory worker

  16. Why is it usually impossible for a business to satisfy all stakeholders simultaneously?

    • Insufficient legal rights
    • Zero stakeholder interest
    • Lack of communication
    • Conflicting objectives

  17. Redirecting profits from shareholder dividends to employee pay represents what type of decision?

    • Economies of scale
    • Market expansion
    • Vertical integration
    • Stakeholder trade-off

  18. What is the main drawback of attempting to consult every stakeholder before taking action?

    • Higher tax liabilities
    • Loss of ownership
    • Reduced product quality
    • Delayed decision-making

  19. What is the main obstacle when communicating with geographically dispersed stakeholders?

    • Communication barriers
    • High tax rates
    • Legal wage floors
    • Excess dividend payments

  20. What is the most immediate negative impact of poor internal communication during business restructuring?

    • Low staff morale
    • Increased market share
    • Lower supplier costs
    • Higher dividend yields

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