Lesson 2.5.4a

2.5.4a Importance of motivation: attracting, retaining and productivity Quiz: Pearson Edexcel Business, Unit 10

20 questions

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Lesson 2.5.4a, Importance of motivation: attracting, retaining and productivity: 20 multiple choice questions for the Pearson Edexcel GCSE Business (1BS0), Unit 10: Making human resource decisions, written with Revision Ninja.

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The 20 questions

  1. What is the primary definition of motivation in the workplace?

    • Increased output
    • Higher wages
    • Employee drive
    • Lower absenteeism
  2. Which outcome is a direct benefit of having motivated staff?

    • More disputes
    • Higher productivity
    • Increased costs
    • Higher turnover
  3. How does motivation primarily help a business attract new candidates?

    • Positive reputation
    • Lower profits
    • Higher taxes
    • Stricter rules
  4. What impact does high employee motivation typically have on staff retention?

    • Lower labour turnover
    • Higher redundancy
    • More resignations
    • Increased dismissal
  5. What is the direct link between motivation and employee productivity?

    • Greater efficiency
    • More errors
    • Slower output
    • Longer breaks
  6. A business has high staff turnover and low productivity. What is the likely cause?

    • Low motivation
    • High bonuses
    • Excessive training
    • Strong leadership
  7. Which effect is commonly linked to poor employee motivation?

    • Increased absenteeism
    • Better quality
    • Higher output
    • Improved loyalty
  8. Why might a motivated workforce help attract better job candidates?

    • Mandatory applications
    • Positive word-of-mouth
    • Government grants
    • Lower advertising
  9. Which method is a non-financial way to motivate employees?

    • Basic salary
    • Piece rate
    • Greater autonomy
    • Commission
  10. Which method is a financial reward used to motivate staff?

    • Job enrichment
    • Job rotation
    • Sales commission
    • Teamwork
  11. What term describes giving employees more meaningful tasks and responsibility?

    • Job enrichment
    • Redundancy
    • Demotion
    • Job reduction
  12. A business gives a team of staff the freedom to choose how they complete a project. Which method is this?

    • Bonus
    • Commission
    • Fringe benefit
    • Autonomy
  13. Why might a business use job rotation to motivate staff?

    • Reduces boredom
    • Increases shifts
    • Removes training
    • Lowers wages
  14. Why is a promotion often classified as a financial method of motivation?

    • Fewer hours
    • Less responsibility
    • Higher pay
    • Lower status
  15. A business offers fringe benefits such as a pension and private health insurance. Which type of motivation is this?

    • Financial
    • Non-financial
    • Job rotation
    • Autonomy
  16. A salesperson earns a commission of 4% on sales of £75,000. What is the commission?

    • £3,000
    • £300
    • £750
    • £30,000
  17. What is a key disadvantage of relying solely on financial motivation?

    • Ignored job satisfaction
    • Zero costs
    • Automatic retention
    • Lower output
  18. Why might a business use both financial and non-financial rewards?

    • Simpler payroll
    • Less management
    • Cheaper costs
    • Diverse employee needs
  19. Why might a bonus scheme fail to motivate certain staff equally?

    • Differing personal motivations
    • Universal pay scales
    • Fixed statutory targets
    • Mandatory overtime rules
  20. How can a business motivate staff without raising wages?

    • Reducing job roles
    • Cutting working hours
    • Offering greater autonomy
    • Removing holiday days

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