Lesson 3.6.4

3.6.4 Making HR decisions: improving motivation and engagement Quiz: AQA Business, Unit 6

20 questions

Written by Revision Ninja · Last reviewed 11 October 2026

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Lesson 3.6.4, Making HR decisions: improving motivation and engagement: 20 multiple choice questions for the AQA Business (7132), Unit 6: Human resource management, written with Revision Ninja.

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The 20 questions

  1. Which theorist placed self-actualisation at the top of a hierarchy of needs?

    • Herzberg
    • Mayo
    • Maslow
    • Taylor

  2. Which theorist argued that workers are mainly motivated by money and that scientific management and piece-rate pay are the best way to motivate them?

    • Maslow
    • Handy
    • Herzberg
    • Taylor

  3. Which two factors form Herzberg's two-factor theory of motivation?

    • Financial and non-financial
    • Primary and secondary
    • Internal and external
    • Hygiene and motivators

  4. Which of the following is a financial method of motivating employees?

    • Commission
    • Job rotation
    • Flexible working
    • Empowerment

  5. Which of the following is a non-financial method of motivating employees?

    • Commission
    • Job rotation
    • Performance-related pay
    • Piece rate

  6. Payment based on a percentage of sales achieved by an employee is called what?

    • Piece rate
    • Salary
    • Performance bonus
    • Commission

  7. Moving workers between different tasks to increase variety is known as what?

    • Job rotation
    • Job enrichment
    • Job enlargement
    • Empowerment

  8. A firm pays its workers 2 pounds for each unit they make. A worker makes 350 units in one week. What is the weekly pay from piece rate?

    • 350 pounds
    • 700 pounds
    • 175 pounds
    • 1,400 pounds

  9. A salesperson has a basic salary of 18,000 pounds and earns 5% commission on sales of 40,000 pounds. What is total pay for the year?

    • 20,000 pounds
    • 18,000 pounds
    • 22,000 pounds
    • 2,000 pounds

  10. A firm adds job enrichment by giving staff responsibility for planning their work and checking quality. Which type of Herzberg factor is most directly improved?

    • Hygiene factors
    • Motivators
    • Fixed costs
    • Working conditions

  11. Team working most directly satisfies which level of Maslow's hierarchy of needs?

    • Physiological needs
    • Esteem needs
    • Safety needs
    • Social needs

  12. In Herzberg's theory, poor pay and working conditions are examples of what?

    • Social needs
    • Hygiene factors
    • Esteem needs
    • Motivators

  13. Giving employees greater control and authority over their own work is called what?

    • Delegation
    • Job rotation
    • Commission
    • Empowerment

  14. Which arrangement allows staff to alter their working hours or location?

    • Piece rate
    • Flexible working
    • Centralisation
    • Job enrichment

  15. Giving employees more complex tasks and greater responsibility is known as what?

    • Empowerment
    • Job rotation
    • Job enrichment
    • Job enlargement

  16. Performance-related pay is hardest to apply fairly in which work setting?

    • Team-based roles
    • Piece-rate production
    • Executive directorships
    • Individual sales roles

  17. A firm pays 4 pounds per unit. A worker makes 300 units but 20 are rejected and unpaid. What is the piece-rate pay?

    • 1,080 pounds
    • 1,280 pounds
    • 1,200 pounds
    • 1,120 pounds

  18. According to Herzberg, a high salary prevents dissatisfaction but does NOT cause what?

    • Security
    • Motivation
    • Safety
    • Dissatisfaction

  19. Financial rewards given to employees for meeting specific individual targets are called what?

    • Piece rate
    • Performance-related pay
    • Basic salary
    • Profit sharing

  20. In Herzberg's theory, which motivator is most closely linked to recognition for a job well done?

    • Company policy
    • Salary
    • Supervision
    • Achievement

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