Lesson 1.5.2b

1.5.2b How technology influences sales, costs and the marketing mix Quiz: Pearson Edexcel Business, Unit 5

20 questions

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Lesson 1.5.2b, How technology influences sales, costs and the marketing mix: 20 multiple choice questions for the Pearson Edexcel GCSE Business (1BS0), Unit 5: Understanding external influences on business, written with Revision Ninja.

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The 20 questions

  1. How can e-commerce help a retail business increase its overall sales revenue?

    • Lowering business rates
    • Reaching wider markets
    • Reducing staff numbers
    • Eliminating taxes
  2. Which method of technology helps a business to lower its labour costs?

    • Automation
    • Branding
    • Outsourcing
    • Crowdfunding
  3. Which element of the marketing mix is most affected by targeted online advertising?

    • Place
    • Product
    • Promotion
    • Price
  4. What technology allows customers to buy goods easily at any time of day?

    • Factory conveyor
    • Smartphone app
    • Spreadsheet software
    • Payroll database
  5. How do price comparison websites typically affect a business's pricing decisions?

    • Banning price changes
    • Eliminating all competition
    • Instant price checks
    • Guaranteed monopoly profits
  6. Which digital process reduces the need for bank visits and paper handling?

    • Cash delivery
    • Manual ledger
    • Online banking
    • Cheque posting
  7. What main benefit does social media bring to a business's sales?

    • Guaranteed refunds
    • Zero tax liability
    • Brand awareness
    • Free raw materials
  8. What is a major administrative benefit of linking ordering systems directly to suppliers?

    • Increased paper use
    • Lower admin costs
    • Higher staff turnover
    • Slower deliveries
  9. What advantage do digital communications give to business marketing campaigns?

    • Slow delivery times
    • Tailored messaging
    • Generic postal ads
    • High printing fees
  10. What software helps businesses speed up the development of a physical item?

    • Spreadsheet tool
    • Word processor
    • Email client
    • Design software
  11. What is a primary financial risk when a small business accepts online payments?

    • Physical coin loss
    • Processing fees
    • Paper jam delays
    • Cheque book theft
  12. How does an e-commerce website primarily help to generate sales outside normal hours?

    • 24-hour availability
    • Restricted opening times
    • Mandatory queues
    • Phone-only ordering
  13. Which business method replaces several human workers with computer systems to cut costs?

    • Job rotation
    • Brainstorming
    • Automation
    • Outsourcing
  14. How does using online sales data improve a business's inventory management?

    • Ignoring customer trends
    • Random stock guessing
    • Maximising storage waste
    • Better demand forecasting
  15. What is a significant operational risk of adopting new business technology systems?

    • Instant staff loyalty
    • Cyber attacks
    • Excessive paper use
    • Lower internet bills
  16. Which marketing mix element is altered by creating e-commerce sales channels?

    • Product
    • People
    • Price
    • Place
  17. How does adopting new technology typically influence a business's sales?

    • Opens new markets
    • Reduces staff turnover
    • Guarantees profit growth
    • Eliminates all competition
  18. Which financial cost is commonly associated with introducing new technology?

    • Corporation tax
    • Staff training
    • Redundancy pay
    • Business rates
  19. What is a key benefit of a business using a customer database?

    • Guaranteed repeat sales
    • Zero customer complaints
    • Targeted marketing
    • Lower rent costs
  20. Why might an online business invest in upgrading its website?

    • Avoid corporation tax
    • Lower supplier prices
    • Improve user experience
    • Reduce staff wages

All Pearson Edexcel Business quizzes