2.5.3a Ways of training and developing employees Quiz: Pearson Edexcel Business, Unit 10

The 20 questions

1. What term describes training given while an employee does their normal work?

   • External induction
   • Off-the-job training
   • Formal college study
   • On-the-job training

2. What term describes training carried out away from the normal workplace?

   • Informal mentoring
   • On-the-job training
   • Internal shadowing
   • Off-the-job training

3. Which training method involves a structured course leading to a certificate?

   • Formal training
   • On-the-job training
   • Informal training
   • Shadowing

4. What type of unstructured learning happens when a colleague helps out?

   • External courses
   • Off-the-job study
   • Formal training
   • Informal training

5. What term describes independent employee study using online modules?

   • Self-learning
   • On-the-job coaching
   • Formal mentoring
   • Group workshops

6. What is the main purpose of target setting in staff development?

   • Shortlisting applicants
   • Providing clear goals
   • Lowering wage costs
   • Replacing job descriptions

7. What is the main purpose of a staff performance review?

   • Setting recruitment budgets
   • Calculating tax deductions
   • Designing job adverts
   • Identifying development needs

8. What is an example of ongoing training for all employees?

   • Annual safety refreshers
   • Manager-only seminar
   • One-off induction day
   • Initial job interview

9. A business sends a supervisor on an external course to learn leadership skills. Which type of training is this?

   • On-the-job informal training
   • Informal peer training
   • Self-learning from a website
   • Off-the-job formal training

10. A business pays £250 for each employee to attend a course. It sends 16 employees. What is the total cost?

    • £4,250
    • £2,500
    • £3,200
    • £4,000

11. What is a key benefit of on-the-job training?

    • Total absence of errors
    • Zero supervision needed
    • External certification
    • Maintained staff productivity

12. What is a main disadvantage of on-the-job training?

    • Reduced supervisor output
    • Higher travel expenses
    • Complete work stoppage
    • Outdated industry theory

13. What is a key benefit of off-the-job training?

    • Immediate output
    • Recognised qualifications
    • Zero course fees
    • No travel required

14. Which combination method balances practical experience and formal knowledge?

    • Off-the-job training
    • Blended training
    • Induction training
    • On-the-job training

15. What component is typically found in an employee development plan?

    • Daily lunch schedule
    • Customer complaint log
    • Target review date
    • Company tax return

16. What is a primary benefit of a clear induction programme?

    • Faster staff settling
    • Higher staff turnover
    • Immediate wage reduction
    • Increased workplace stress

17. What should a manager do first when a trainee makes frequent errors?

    • Dismiss instantly
    • Review training support
    • Ignore mistakes
    • Reduce pay rate

18. What is a key benefit of regular staff performance reviews?

    • Clear improvement targets
    • Guaranteed salary freezes
    • Increased work hours
    • Reduced communication

19. Which training should a budget-constrained business prioritise first?

    • Optional hobby courses
    • Luxury foreign retreats
    • Non-essential seminars
    • Key task training

20. Why should a business review its training methods regularly?

    • Skills needs change
    • Employee names change
    • Uniforms wear out
    • Office locations shift

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