Lesson 1.2.3
1.2.3 Hospitality and catering provision to meet specific requirements Quiz: WJEC Hospitality and Catering, Unit 1
20 questions
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Lesson 1.2.3, Hospitality and catering provision to meet specific requirements: 20 multiple choice questions for the WJEC Hospitality and Catering (5409), Unit 1: The hospitality and catering industry, written with Revision Ninja.
Host it live on the board and students join with a game code on their own devices, or revise alone with Free Play. The answers are revealed in the game.
The 20 questions
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Which customer requirement relates to diet?
- Money available
- Media interest
- Dietary needs
- Location
-
Which customer expectation is listed in the spec?
- Live entertainment
- Value for money
- Free parking
- Late opening
-
Which demographic factor refers to how much money customers have?
- Lifestyle
- Location
- Age
- Money available
-
Which customer requirement concerns how long diners can spend eating?
- Accessibility
- Time available
- Lifestyle
- Awareness of competition
-
Which expectation covers influence from newspapers, television and social media?
- Media influence/interest
- Trends
- Seasonality
- Value for money
-
Which demographic factor concerns customers' ability to get into establishments?
- Age
- Location
- Accessibility
- Money available
-
Which customer group of factors includes age, location and accessibility?
- Customer requirements
- Customer expectations
- Customer rights
- Customer demographics
-
Which expectation relates to concern for the environment?
- Environmental concerns
- Influencer endorsements
- Competitor pricing
- Student discounts
-
A café adds vegan options after local customers ask for them. Which requirement is addressed?
- Dietary needs
- Money available
- Time available
- Accessibility
-
A lunch venue launches a quick grab-and-go menu for office workers. Which requirement is met?
- Money available
- Time available
- Accessibility
- Media influence
-
When guests compare local restaurants online, what expectation are they demonstrating?
- Manual handling
- Food safety
- Brand loyalty
- Competition awareness
-
A seaside café expands its ice cream range in summer. Which factor drives this?
- Accessibility
- Age
- Money available
- Seasonality
-
Providing a free transport shuttle to a rural restaurant addresses which factor?
- Food hygiene
- Staff training
- Kitchen workflow
- Access
-
A restaurant launches a menu for families with babies and toddlers. Which demographic factor is it responding to?
- Money available
- Accessibility
- Location
- Age
-
A bar offers cheap weeknight deals aimed at students with limited income. Which demographic factor is this?
- Age
- Lifestyle
- Location
- Money available
-
A hotel offers breakfast at a different time to suit shift workers. Which requirement does this reflect?
- Seasonality
- Money available
- Accessibility
- Lifestyle
-
Why must hospitality providers constantly adapt to the customer climate?
- Changing needs
- Strict laws
- Lower staffing
- Fixed menus
-
Age and accessibility are examples of what type of customer factor?
- Financial
- Operational
- Demographic
- Hygienic
-
Which menu feature best addresses customers with limited time and a budget?
- Tasting menu
- À la carte
- Set-price lunch
- Buffet breakfast
-
Which demographic factor describes a customer's ability to pay for dining?
- Establishment access
- Personal safety
- Money available
- Kitchen workflow
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